Quality, VFM, helpful and responsive The alpkit of watersports! Good range of stock, a hell of a lot of their own items, which are of good quality and very competitively priced. Website stock levels are accurate and they don't use enticers to get you into the site, only to find out that the items arnt in stock. Some items are really great value - check out their dry bags for example. Like alpkit they can have stock problems, but they are always honest and open about it. Will continue to use for a very long time to come - unless something catastrophic happens!

Parcel lost, no refund My order has never arrived and I’ve been trying to track my parcel since more than a month. Sent several request to Lomo customer service. Just got superficial answer, something like “we will check with the transporter”. I asked Lomo to pay my money back. But no answer. This online merchant is online customer’s worst nightmare, especially if you order from outside of the UK.

Lomo watch developed a fault but resolved with excellent customer service I purchased the Lomo watch. The circular metal piece that surrounds the watch face came away from the body of the watch. I did not use the watch much or subject it to extreme use. The fault occurred within 6 months of purchase. I contacted LOMO and to their credit they demonstrated excellent customer service by responding to complaint and posted a brand new replacement watch to Ireland. Lomo did not even want the faulty watch returned. So far, watch has been faultless.

Ordered 2 spraydecks but ordered wrong… Ordered 2 spraydecks but ordered wrong size, returned via post and correct suze replacements arrived 3 days after i posted back original ones. You cant knock that for fast & efficient service! 10/10 defo use them again!

kit size are very very very tight Just bought Lomo deck and needed to return because Lomo deck was too small. The size is too tight for the measurements they give so they charged me for postage twice and I had to pay the return postage. I would have done better to buy a better deck, it would have worked out cheaper. Not very tough quality either as its already chaffing after two trips out. If this is the sizing then I wouldnt rely on their other kit. I wont be going back to them for more kit that's for sure. Highly unrecommended. LOMO dont buy. Dont buy LOMO.