Customer service can't be bothered to do their job These low ratings are completely justified. I got clothes for my daughter as a gift, and most of my order came in more than a month ago, save for one piece. Instead of tracing my order like every other retailer does as best practice, they want ME to chase down the gift items and photo the pieces I wasn't missing so that they can chase down the one that was. They're too lazy to address the problem of their own creation, instead they want to distract me with meaningless busy work. I've requested a refund, I'll write a follow-up review on that experience if it runs similar to this one.

Lenny Lemons fails on reasonable delivery times. I ordered clothing for my new grandson from 2 companies, both small boutiques, on the same day. Items from one company have already been received (less than 10 days). After checking on the other order I was notified by Lenny Lemons that shipping takes 20 days. And to anticipate additional delay due to Covid. My grandson will out grow them before he gets them. Unacceptable.

I have been left hanging waiting on customer service for response About four years ago I bought some things for my granddaughter from Lenny lemons. I loved my items then. Today I was shopping on their site, and was offered a 20% off my order so I created a account. I selected about $300 worth of merchandise, never received a 20% off code. So I called their customer service. She had me on the phone for 15 minutes and at the end of said call, I received no help at all but to send an email to their customer service. Total waste of my time. If I receive assistance from customer service in the next 24 hrs I will update my review.

Awful online “store.” I have never left… Awful online “store.” I have never left a bad review of anything in my life. They take over a month to ship, their customer service is not helpful, and I’m fully prepared for the clothes to be bad quality seeing as the site doesn’t seem legit. They constantly delete bad reviews/comments on social media so that no one is aware of what will actually happen when you order from them.

Do not order- EXTREMELY DISAPPOINTED Do not order. I ordered my items on 2-7-21 for my 2 year old daughter's birthday on March 1st and have yet to receive anything. Followed several times only to be told I will be receiving it shortly. Never got a notification of anything shipping even though they said they have shipped it. Tracking numbers do not work and messaging and emailing them gets you no where. Extremely disappointed!