Very good service !! Very good service !! We received our puzzle after 3 weeks (for Belgium). Very good presentation and very good quality. A serious company. Thank you so much.

Great customer service - implementation a little rough I ordered two puzzles shortly after Christmas. I did not receive any kind of confirmation email with an order number, which I found worrying. I reached out to the company, and they were able to provide one. It then took FOREVER to ship the puzzles out. I waited two weeks, contacted customer service again, and the CS team got the puzzles to me ASAP. Much to my disappointment, the puzzle was largely straight edges and didn't hold together. Contacted CS a third time and they redesigned and shipped a (better) replacement for free. Frustrating experience, but their customer service team really worked hard to make me happy. And the final product is beautiful and well made.

We are senior adults with no children… We are senior adults with no children or pets living with us - the very pretty koala and child puzzle has 2 pieces missing from the child's ear. We believe we did not loose them. Thank you for the opportunity to let you know.

Just to let you know Just to let you know, about 12 pieces needed to be sanded, looked like they didn't cut through all the way. Also, one of those tiny pieces around the flower shape broke. Several other small pieces are very thin, just cutting too close for those. Nice quality and picture was more striking than advertised photo, very nice idea.

Fun puzzle Fun puzzle. Enjoyed putting it together. It is not an interlocking puzzle so it would not stay together but still fun. On my wall.