Love my poodle So I have to say I had to have my boyfriend put it together I am not one to follow instructions like the one in the book. He has never did lego’s before and a few times did run into some snags but most of all the end results are awesome.. wish you had videos so people could look up on when they are stuck somewhere. Also want to say they give plenty of parts which is awesome dont have to worry about dropping a piece or not having enough they give plenty and thats a plus. Wish i could put a picture I love my poodle

Mostly very pleased -- just minor issues The communication and customer service before the sale was great. This is a legit company and they will ship you what they promise. I was surprised that my order shipped from Hong Kong but I understand they ran out of stock in their local warehouse. My only complaints are that the box it arrived in was pretty beat up and for the price I would expect it to come in a nicer package with a print-out of the item and printed instructions included. Because it was a gift, I had to repackage it and print my own picture of the item and email them to the assembly instructions. It wasn't very elegant presentation. But the item itself is great and they did a minor customization for free. Despite the minor complaints, I would order again!

Cute and unique set The dog set is super cute and is definitely giving my husband something to occupy himself during lockdown. It’s quite slow going assembling with all of the tiny screws so definitely not meant for kids to assemble. Looking forward to seeing the finished product!

Professional customer service Although I got a speedy delivery, unfortunately, the kit had some damages to it. I’m not sure if it has been due to the mishandling by the delivery guy or shipped with the damages straight from the company. However, once complained through their live chat, the kit got replaced by them super quick, and I got another in the same week. I can’t thank them enough for their professional customer service, and my experience with them was wonderful, to say the least. I ordered the Poodle building kit as my little one pointed that out when I was ordering, and I never saw her happier in the last few weeks during this lockdown.

Slower shipping than states Ordered on Dec 17. Stated 7-10 days shipping. Today is January 1. Nothing. I was sent a tracking number but according to USPS, they haven’t even received the package. A label was just created at the company site. I’m not really convinced that the package has been shipped. 16 days later.