Daniela Rodrigues
DESuper versatile set About a year ago we bought the 4-in-1 climbing triangle set: "Climbing triangle + climbing arch + slide/ramp + climbing net" from Goodevas for our daughter, who was 2 at the time. We're very pleased with our purchase. The material is very good, super flexible and beautiful. You can make different combinations and always have something different. She loves it and it helps her burn off energy, especially in winter. I recommend it for children aged two and over.
Consumer
GBIncorrect part received, but customer service asked us to fix it ourselves, won’t cover shipping cost despite faulty good Disappointed with our recent purchase of the toddler tower from Goodevas. User manual came with an outdated version and old parts. When emailed for help, was sent another assembly manual (still stipulates different parts) and tutorial. Clearly the issue lies in the incorrect parts being shipped due to their updated design or a design flaw. Customer serviced admitted shipping the wrong manual and them updating design. This results us not being able to put the chair together. I was told to use pliers to unscrew nails from axial dowel which came fixed, and to sort out the issue myself which is clearly a design/shipping fault. When I requested a refund, I was told to cover the shipping cost myself. Clearly you cannot sell something that not as described and yet even ask the customer to fix the issue? A very disappointed customer. Won’t be buying from Goodeva again and will share my experiences in our local mum networks so they don’t run into the same trouble.
Layla Fisher
FRThe learning tower arrived quickly and… The learning tower arrived quickly and was exactly as pictured/described. It feels very sturdy and it is so handy that it folds easily for our small kitchen. This one was very affordable compared to other options.
Joseph Morris
FRThe perfect gift for my son's 1st… The perfect gift for my son's 1st birthday. And the best thing: I already know that he will spend his childhood like this. The invited (older) children fought over who could lie in the arch and immediately tried out different combinations. I am very happy with the purchase and can only recommend it. The seller also makes a very good impression on me. Customer service was great after an incorrect address was first sent.
Alysha
CACustomer service was amazing Customer service is horrible. They are always out of stock which they only tell you after you've ordered the set.... and they'll let you know months after placing the order. Order from somewhere else.... you would have better luck literally anywhere else. The majority of these reviews follow the stipulations they set out and ask you to do in order to receive a "free" gift of your choice from them..... which is not true either. They specifically request that you make a review on trustpilot to finish going through with your free gift application.