Joseph Morris
FRThe perfect gift for my son's 1st… The perfect gift for my son's 1st birthday. And the best thing: I already know that he will spend his childhood like this. The invited (older) children fought over who could lie in the arch and immediately tried out different combinations. I am very happy with the purchase and can only recommend it. The seller also makes a very good impression on me. Customer service was great after an incorrect address was first sent.
Jordan Harris
FRI got the arch I got the arch, slide and triangle climber- quality and workmanship of the product is great. Really easy to put together, instructions were clear, super sturdy. My 2 year old loves it! I would highly recommend this to anyone looking to get a set for their kids. Interaction with the seller was lovely. I had no issues with the product. I’d asked for shipping to be delayed as I was in the middle of moving to a new place, but the package was delivered earlier than expected to an empty house, so something to keep in mind if you’re in the same situation.
Consumer
GBIncorrect part received, but customer service asked us to fix it ourselves, won’t cover shipping cost despite faulty good Disappointed with our recent purchase of the toddler tower from Goodevas. User manual came with an outdated version and old parts. When emailed for help, was sent another assembly manual (still stipulates different parts) and tutorial. Clearly the issue lies in the incorrect parts being shipped due to their updated design or a design flaw. Customer serviced admitted shipping the wrong manual and them updating design. This results us not being able to put the chair together. I was told to use pliers to unscrew nails from axial dowel which came fixed, and to sort out the issue myself which is clearly a design/shipping fault. When I requested a refund, I was told to cover the shipping cost myself. Clearly you cannot sell something that not as described and yet even ask the customer to fix the issue? A very disappointed customer. Won’t be buying from Goodeva again and will share my experiences in our local mum networks so they don’t run into the same trouble.
Gianna Mistry
GBGreat Quality Product and Hours of Fun Play My children have really enjoyed this set, especially the rope swing. This was actually our second rope swing. The first held up to a lot of outside use, but we did end up seeing some fraying on the rope after a year of use. The triangular ladder is more difficult for the kids to climb than the single ladder, though it might be easier if it was tethered to the ground in some way. Installation is really easy and everything feels sturdy and safe. My children have enjoyed many hours of play on these rings, ladder, and swing! Great quality and great customer service.
Jessica Buescher
GBMultiple sets tested, all really nice! We have purchased several different things in the past two years, one of the climbing play houses, a set, the horse swing. They have all been really fun. We had some problems with one of the sets, but they sent the replacement parts. (You have to be a bit patient with shipping on the items coming straight from Ukraine, but now it seems they have some stored in the States and that shipping was pretty fast.) We have nine kids and plenty of "product testers" between them and their friends, and they say, "We looooove it!!"