Great service, even when we had a small problem I ordered a crib for my grandchild and we were excited when the delivery came with people who set the crib up for us. I was surprised when I went to visit and the crib, although perfectly sturdy, had the crib sides on backwards (you could tell by the stickers.) I called customer service, and they promptly took care of the problem and sent a delivery crew back to the house to correct the issue. Additionally, they did something nice for the family for the hassle of having to be home for the service call. Nothing but the best service from this place!

Excellent company and product. Excellent sales support and customer service. Dresser arrived ahead of schedule, approx. 2-1/2 weeks earlier than the competitors. UPS delivered the large package to my front door. Excellent heavy duty packaging. Minimal assembly was required (less than 15 minutes). Construction and furniture finish is second to none. I highly recommend the Bambi Bayby Store for furniture needs.

They let us know what was going on… They let us know what was going on every step of the way while we were waiting on our furniture to arrive. The folks that scheduled the deliveries were very polite and professional. Scheduling the deliveries was easy and they showed up when they said they would. I would recommend them to everyone! We appreciate the excellent customer service that you provided to our family! A+++

Absolutely horrible customer service… Absolutely horrible customer service with zero compassion for the babies who use their products. Don’t buy from them! They don’t resolve their issues!

Baby dresser, crib and mattress I found a dresser, crib and mattress on Bambi Baby's website and called to inquire about their availability. Customer service was excellent! Messages were always returned in a timely fashion with accurate information provided. I ended up placing the order, but didn't want the furniture delivered for a few months. This was no problem. Customer service placed a note in the file and called me when the furniture was scheduled to be delivered to confirm the delivery. The furniture arrived very fast and for free! The product is of great quality. I would definitely do business with them again!