Good service and fast delivery. -

Masterpieces are the best! Masterpieces puzzles are the best! The pieces are interesting, different shapes and make it even more fun to assemble. We are so pleased that you now ship to Hawaii. Thank you. The order was well worth the wait to our outer island.

Amazing customer service… I bought a birdhouse and a bird feeder kit from MasterPieces to work on with my grandchild. The birdhouse was smooth sailing and I was impressed with the quality. When we opened the bird feeder there was a part missing. I reached out and heard back the same day. A week later the replacement part arrived. A few weeks later we started building it and unfortunately the replacement part was the wrong size. I sent an email and within an hour I got a reply. Unfortunately there were no other replacement parts so the company arranged to send a new kit. I’ve never worked with a company that replies so quickly and does what it takes to solve the problem. I will definitely shop with this company again.

I enjoy your Norman Rockwell puzzles… I enjoy your Norman Rockwell puzzles and have ordered several with Master Pieces. I did have one previous problem with a missing piece on one of your puzzles, but you sent a replacement. I kept the first puzzle with the missing piece intact after I received the second puzzle. After putting together the second puzzle there was one extra piece. Lo and behold it was the missing piece from the first puzzle.

Great customer service I had to change the delivery name after I placed the order and the awesome person that helped me made it happen so that the package could be delivered without any issues. The item was delivered and it is perfect