Gramma Worm
GBGreat product & excellent service. I had an excellent experience with Roost & Root. They kept me informed prior to shipping my order, set expectations up front and delivered on time. My greenhouse was packed perfectly and the build directions were easy to follow. I can't wait to start growing things! Meanwhile, I highly recommend Roost & Root
Beatrice Waggaman
GBExcellent Company They are always there to help and I've never felt that any questions or issues were unimportant. Definitely a helpful and friendly staff with very good quality work. I love all their designs of coops and innovative products.
Katie Turner
GBHighly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.
Olivia Burns
GBWell-engineered Well-engineered, High Quality, and Durable We ordered our first coop three years ago, which has aged so well and is so proficient in design, that when we needed a new coop for guinea keets, we knew where we would order from!
Julie G.
GBI like the overall look and design of… I like the overall look and design of the coop. I enjoyed assembling it. The hardware seems good quality. I like the integrated feed and water. I was disappointed that a few of the pieces of wood were cracked/split or staples had pulled away and the pieces had to be re-stapled. Sometimes the instructions would state to use predrilled holes when there weren’t any at that location. The tolerances for the sections weren’t as exact as I would have hoped so the unit wasn’t completely flush together once assembled in various areas. I paid for next box mats that didn’t arrive and I haven’t received word on when or if I should expect to get them. I had been hoping that by spending 4 times more than a unit from tractor supply, that I’d have a really elegant coop but I have to admit that I probably wouldn’t have purchased this one, knowing what I know now.