Olivia Burns
GBWell-engineered Well-engineered, High Quality, and Durable We ordered our first coop three years ago, which has aged so well and is so proficient in design, that when we needed a new coop for guinea keets, we knew where we would order from!
Katie Turner
GBHighly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.
THEODORE BERNS
GBGreat Customer Support! We had a great experience ordering our new coop from Roost and Root. Their customer service staff was excellent. It is rare these days to even have telephone customer support much less people who are actually knowledgeable and care about their product and customers. When we began to assemble our coop we discovered a minor flaw with one piece and some minor shipping damage to one other part. A quick call to Roost and Root and replacements were sent out that same day. They charge a premium price but deliver a premium product and service to match.
Amy J
GBChicago backyard 16 hens We've had hens for 7 years in Chicago, and recently expanded our flock to 16 - so, I started looking for a walk in coop that was a) beautiful and b) functional. The cost of this one was daunting, and worth every penny. The pallet fit into our garage (great delivery service) and we laid everything out and built it on one day. Team of 3. Took my hens some time to adjust, but they're now roosting and laying and happy cluckers. Hardest part was leveling the ground. We paired it with an Omlet auto door and run. Absolutely no regrets.
Kevin Quinn
GBOverall a good product Overall a good product. I had a split board we had to glue. We never got the nipples for the auto waterer. Also multiple pieces were without labeling. So assembly wasn’t as easy as it could be. Also the instructions are missing info because we had to undo a couple steps because it wasn’t clear which way certain pieces should be oriented.