cba10194
GBSuch a cliche. Wow. This is the worst experience I've ever had in ordering a product online. And, yeah, it's sex toys, but did it have to be SO seedy? The original purchase went fine, but then I got an email from a stranger about how he hoped I enjoyed the toys because they mixed my order with his. What? Now my privacy has been violated, and some random dude is emailing me in a pervy way. But it gets better! So, I contacted customer service about this, and their solution was to cancel my order and ignore my request for information as to how a stranger got my email, address, credit card info, etc. I didn't want a cancellation! I wanted to know how such a breach had happened. It took 3 more emails to get a non-automated response at which point I was told a handicapped employee had mixed things up and was suspended, and they hope I am happy. Trying to guilt me because my privacy was violated doesn't really work, so I responded again and said that I should have been contacted about the problem as soon as they knew it. So, I said they could be expecting negative reviews and I would contact the proper agencies about this matter. Then the harassment started.... I have been called names, my social media pages have been scoped, the details of the sale of my house/my business - have all been sent to me in messages from CEC's customer service. Along with these messages I've received threats to have my purchase made public to my neighbors, my inbox was flooded with spam and pictures from Nawty Things' website, until I blocked them. These people have my information and debit card number. I have called and cancelled my card. They harassed me and violated federal privacy laws. I've contacted authorities and will be calling a lawyer. DON'T BUY FROM HERE! Spend a little more and keep your dignity. This is not a reputable business owner. But that just figures...