For lack of an alternative The quality of your products has taken a serious nosedive over the years while the price for it had steadily climbed. With many of your items, it feels like there was no thought put into how it's going to hold up for play. (Or worse, that thought HAS been put into it and the decision was to intentionally release an product that is known to be inferior and will need to be replaced, much like apple's 'designed obsolescence'. One of the worst ways to increase profits, as it alienates and drives away the core of your customer base, the people who have been coming to your store since they were 17. But since you are still technically the only serious game in town.. I'll be back.

They care about customers First order wasn't received, but they covered me completely, and even upgraded the shipping. It was seamless and they seemed very genuine about everything. There were multiple people helping me out: Dan, Micky, Cido, and Christopher. Great guys, and I'm happy about the personal attention they gave my individual issue.

Brilliant quality Never order from here before but really wanted to so I did for my and my husband and we are highly satisfied with the order it arrived 3 days early which as amazing, the product quality is really good and durable for all kinds of things. And a bonus is the custom service is good. Definitely will be ordering from here again 100%

The website is easy to navigate The Best The website is easy to navigate, product descriptions are informative and include links as needed. The orders are promptly filled and carefully packed for shipment. Over the years I have found their products to be high quality and long lasting.

So incredibly helpful So incredibly helpful. I accidently forgot part of my address for shipping an order, Dan from customer service was able to catch it before my order left. So so grateful for him catching it as it had x-mas gifts. Thank you so very much for being so awesome!