They went above and beyond! Had issues with an AAP-01 adapter that I purchased. The feed tube had a wide spot that caused bb's to jam up. I reached out to Tapp for tech support via their website but didn't hear back. After posting a review, they immediately responded and instructed me to reach out via social media. I messaged them on FB, and they responded within minutes, took my order number, and are shipping a replacement. I was only looking for tech support, and they are sending me a new unit. That's above and beyond! Thank you Tapp.

Fantastic support While the initial product I received was flawed, the customer support is unreal. Their patience dealing with the trial and error of making sure their design is flawless is unparalleled, and very much appreciated. They want your product to work, and not only that, it’s clear that they want to be the reason you have something you can brag about to your friends. If you ever need any help at all, they are there for you in a heartbeat with near instant replies.

Excellent product and customer service Excellent customer service. Not every gen is the same and when I had ferment issues they did everything in their power to make sure the adapter works for my gun. It took awhile but everything works flawlessly now. Very pleased with my purchase and service received by Tapp.

Outstanding customer service Outstanding customer service. Had an issue with my MP7 adaptor which unfortunately couldn’t be fixed on the spot, the team sent out another adaptor to me which was pretty awesome of them. Super patient and chilled support team and will quite happily wait and help you through the process of finding out the issue you’re having. Ordered from Scotland and only had to wait just about a week for the adaptor to come which isn’t all that bad!

Great item, wrong color I had ordered a black TM KSG competition m4 adapter, it works great but the one I received was gray.