10/10 customer service I reached out to customer service asking about a product they don't carry anymore. They were quick to reply, gave me a suggestion (which was perfect for me), and offered me a discount I wasn't even fishing for. I appreciated that interaction. I will always be loyal to this toy brand!

Nothing wrong with JimmyJane Nothing wrong with JimmyJane, the new product (Finger messager) just wasn't as good as we expected. We have bought many items in the past, and always have had great experiences. This one just didn't do it for us.

Pretty and Powerful! I love this brand they really make and stand by their products. I bought myself some “self care” items.. 3 because I couldn’t make up my mind lol Let me say, all were pretty, soft, made extremely well and the price point was perfect since they had a great sale. I took 2 of the 3 items for a spin.. WOWWW love the closed rabbit ears and the powerful vibes of the rabbit and the bullet was pretty surprising but just what I wanted for impromptu on the go fun. If you’re on the fence, don’t be.. make the purchase. Super satisfying climaxes with each one!

The items were very well packed to keep… The items were very well packed to keep them safe during transportation and was shipped quicker than I thought I would receive it. Specially since I do not live in the US. The only thing that could have worked better is that the delivery person from UPS did not have my phone number and he needed to call to enter the gate where I live and couldn’t make the delivery. UPS does not have any phone to contact them so I had to go to their main office to fetch the package.

Replacement dead on arrival too Update: I received a replacement unit the next week, which was also unfortunately dead on arrival. My refund was processed promptly. The customer service is great and every other product I've ordered from JimmyJane has been great. This was just a flawed product that should not have been released in its current form, hopefully they improve on this build and come out with something better in the future. The device came dead on arrival last week and no one from customer service has reached out since I emailed for support.