Scheduling an appointment was a breeze Scheduling an appointment was a breeze! Exemplary service from the technician who was professional, polite, and skilled. He diagnosed the problem quickly and fixed it! I’d recommend this company for your repair needs.

Pleasantly Surprised Our experience so far has been pretty seamless! After submitting our claim we received confirmation emails of parts ordered and appointment(s) made. Our first appointment technician was professional, on-time, and knowledgeable. We hope to see him again to complete the job!

Samsung ice-maker, Pompano Beach, FL. Thank you, Ernesto Samsung transferred me to Nana to fix the Ice-maker in my Family Hub refrigerator. It all looked like a scam at first: everything was managed through the app, no phone number to contact, but the parts arrived on time. Then Ernesto confirmed the date and fixed everything within an hour*. Neat, respectful and professional. Thank you so much, Ernesto! —— *make sure you defrost the unit and remove everything upfront. FYI: The ice-maker needs to be replaced as well as the motherboard that is accessible from the back of the refrigerator.

Our technition Luke was amazing Our technition Luke was amazing. Her was on time and answered my questions. He was quick and efficient and answered my text and concerns.

My technician was friendly and… My technician was friendly and experienced. He fixed several issues in a timely manner. I would use Nana again for any other repairs. Great job by Richard. Thanks. Nils