Samsung sent this company out to repair… Samsung sent this company out to repair my refrigerator and they were great! The service tech sent a text just prior to his arrival, he arrived on time, was courteous, professional, and knowledgeable. Fixed my refrigerator within 30minutes, and saved me money because I was ready to just replace it.

Awesome Technician/Great Company with response time The technician arrived within the beginning time of the time frame. We was very pleasant and he explained in detail what could’ve been happening with my washing. And once he completed the repair he explained what his findings were and the repairs made. He explained how to best operate my machine going forward. He cleaned up after hisself, which was great. He was a pleasant person to talk to. Great listener.

Pleasantly Surprised Our experience so far has been pretty seamless! After submitting our claim we received confirmation emails of parts ordered and appointment(s) made. Our first appointment technician was professional, on-time, and knowledgeable. We hope to see him again to complete the job!

Very Happy with Nana Service Prompt response, on-time appointment, and very helpful and friendly service associate.

Very satisfied Getting an appointment with Nana was extremely easy and fast. Their system kept me up to date with every step of the process, including giving me a heads up as to exactly when my technician was expected to arrive. Bryce, our technician was friendly, knowledgeable, and repaired our machine quickly. He even took the time to reinstall our machine at just the right placement to accommodate for our uneven floors.