Poor products and poor customer service The order that I placed for a special occasion arrived spoiled and no refund was given. Poor customer service. Beware! While the navigation and site is well designed, products listed are attractive, don't fall for it. The real service/values of any company is determined when something goes wrong.

Gifts reached on time and intact- Nice website I had placed an order for my mom's birthday and was in doubt about the website. Gifts reached the destination on time. I will send my next gift from Tajonline for sure and strongly recommend this site to everyone. Keep up the work guys. Be ready for next order.

Never reached on time. And no apology also for not reaching on time. I am unfortunate to write this review as I had ordered two gifts for my wife Order # 144524466512. These gifts was for her Birthday, which was on 24th. Unfortunately one Gift was delivered on 23rd which was not her birth day and another gift was delivered on th. I am sorry to say but I was a returned customer and I was doing gifts transfer from 2009 and stopped in 2011 for similar issue. But even in 2015, I do not see change / improvement in process of this organization. There is major change required in Management and processes, because they never understood customer feelings. And they do not leave any chance to damage your own reputation. I am sorry but this was my last order and will make sure this words will get spread soon.

Cake was just ugly and cheap and tasted Horrible. The cake which was received by my broher was the worst cake he has had in his life.it looked cheap and tasted even worse.I am sure you guys made a lot of profit coz the cake was sent from one of those cheap roadside small shops,without considering the quality facoty AT ALL.I think i made a mistake booking cake thorugh your website coz i spoiled his bday start with that ugly cake.NEVER goin to book anythin from your website again and will warn all my friends all over the world as well.

Very poor customer service and integrity Ordered a gift through them. They immediately debited the money from my debit card but due to some glitch in the system they showed order as incomplete. Frustrating but I can understand things can go wrong. This is where the real issue shows up - I tried to call customer support but no one picked the phone. I dropped them a support email and got a response after a day that they will look into it and refund the money back in couple of days (this was Sept, 04) and till today (Sept, 12th) they have not refunded the money (I checked with my bank) or communicated back to me.