HORRIBLE HORRIBLE. Booked couples massage. These people took $344 out of my account only to inform me 2 hours before our appointment that they don’t have technicians to do our appointment. They take your money with ZERO knowledge whether or not they can even accommodate you. This is THEFT. Disgusting display of how business SHOULD NOT be run. None of their therapists are RMT’s we ONLY found out AFTER booking this bogus appointment. WASTE OF TIME, ripoff joke of a company.

This App Has Bugs It was a hassle to apply as they were not knowledgeable about the requirements to be a massage therapist in California. I never had clients with this service. Customers were very far away and they would book less than a half-hour from the scheduled time. I required at least 24 hours; I do have another job. Most of the time I would get an error message if I decided to accept an appointment.

App is bad. Not interested in finding out more This is a review of the app, which is so mediocre that I did not proceed with booking a massage with this company. The app basically only offers you the option to book a "blind" session, in which you are not able to select what therapist will come based on their feedback or you prior experience. Lunacy. I immediately uninstalled the app.

Too many rescheduled massages Failing company. Unprofitable and it shows through the way they treat their employees. You want proof? You want me to take down the review because there’s not enough information? Let me elaborate... The massages I book keep getting rescheduled or cancelled. Why schedule something and cancel last second? How can I plan out a night when there’s a more than 75% chance it’ll be rescheduled, cancelled or moved around? And I can’t even put the blame on the therapists. They’re not getting paid enough to care. Also, their customer service takes much too long to respond.

Gifted massage therapist My massage therapist Christina is one of the best I’ve ever used. She has a gift, and knows exactly where my pain, knots, issues are every time I see her. The (Soothe) app is awesome, as I love being able to set up a massage anytime I need. And the response from the customer service team is always quick with a response, and very polite. Absolutely wonderful.