Sean
GBWould leave zero stars Would leave zero stars, but that is not an option. Ordered parts on 2/15/20, got an email 2/18/20 stating parts would take an additional 5-7 business days to arrive. It is now April 11th and I have yet to receive my parts. Asked for a refund, no refund issued. Thieves.
D LANGE
GBRead the return policy and restocking charges before you order. After purchasing the tune up kit I determined that I needed a whole new pool vacuum cleaner unit, not just the tune up kit (the housing broke while taking it appart) The return policy is less than desirable at this company. They charge a 20% restocking fee on top of having to pay for return shipping. I decided to to hold onto the part in anticipation that the tune up kit can be used on my new pool vacuum sometime in the future.
M Pilzner
GBThis is a scam site This is a scam site! They do not deliver the product and do not return email or phone calls. AVOID
Mike Hofert
GBBuyer Beware I can't believe that in 2020 any retailer would accept no returns. It's my fault for not checking, but it never even occurred to me you could be in business with that kind of policy. I wish I had come to this site first. I will never buy from them again.
ALEX V DAWOOD
GBPoor inventory management and poor response to out-of-stock items There is absolutely no reason an online retailer should ever not be able to show whether an item is in stock or not. This retailer did not show this information and the item was indeed out-of-stock. They immediately charged my credit card which they should not have done until they shipped the item, which was four weeks later! For having something out-of-stock and unable to ship for that period of time other retailers have offered something for the inconvenience, like waving the shipping charge. This retailer did nothing.