Kerrie Pelham
AUGreat little worker The pool vac we bought is so far fantastic, it just goes around pool getting job done leaving bottom if pool nice and clean, our pool gas a few ledges and steps that are a bit tricky for the cleaner but it's just a minor hitch that doesn't bother yes too much. The product came via parcel post on time and the price was excellent, we recommend this product totally
Mike Hofert
GBBuyer Beware I can't believe that in 2020 any retailer would accept no returns. It's my fault for not checking, but it never even occurred to me you could be in business with that kind of policy. I wish I had come to this site first. I will never buy from them again.
Sue Jones
GBNot able to return un-used item when did not fix the problem. Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...how are you to know if the item you buy will fix the issues if you don't take it out of the package and try it? Seems to be pretty income oriented & no customer service...pretty good guarantee on getting plenty of money for the products they sell without much concern on getting them back, regardless of why.
Keith Flack
GBNice product, but very poor communication. The wrong pump motor was sent and I called to inform them. The lady was nice and said if I could send her pictures she would get it corrected. I sent photos of the wrong pump they sent and photos of the one I had. She said she would get back to me no later than the next day. She did not call so two days later I called her back. She said she would get the correct part sent out and have a return label included so I could return the wrong pump. The new part arrived and worked great. However, there was no return label. I called to inform them that we needed a return label. Two days ago I was promised that they would email a return label to me, but as of today I still have not received it. This is concerning since they clearly stated that if I did not return the first pump within a week they would charge me for an additional pump. This has not been a very good experience. Proper communication would have gone a long way to making this transaction a pleasant experience. The label should have arrived I yesterday's email. I am still waiting and the pump is gathering dust on the shelf.
DANNY PLATE
GBparts Parts were little high & had to pay shipping.