
steinway379
GBBuy at own risk NO COMMUNICATION from Company Ordered product and was sent WRONG color. THREE phone messages later and numerous emails and finallly dispute filed thru Paypal got money back Still waiting on communcation form COMPANY ONE time. And have to mention my 3 weeks of time waiting for communication from them ...NEVER will order again from them EVER Kind of behaviour makes me wonder "bait and switch " usually means company on way down. So if u have weeks to try to communciate with company or you can wait and still NOT get correct product and want to save $3 on purchase ...feel free order from them

G Smith
GBBad experience They didn't sent me the correct (higher grade) filter and then it took three calls to credit me the difference in price. They kept saying they would and then didn't follow through. The website was also very misleading.

Chris Hamilton
GBDon't order from this company They are the horrible. I received an email that my part shipped but the tracking number was bogus, needless to say - I never received the part. No one answers their phone, left messages no return. I've never been ripped off by an internet retailer before but there is always the first time. Now I have to write a letter to AMEX to get the charge reversed. I guess their business model is to make money by taking your money, not shipping the item you were charged for and then they hope you will not take the time to have the charge reversed. They are scum.

claudioesposito210
GBIsn't possible contact them... Bad experience.

Marty Kline
GBSpend a little more to get want you want. Overall Review "Do not BUY from poolproducts4less.com or be disappointed. I have received a lot of valuable info from these forums and wanted to pass on some of my own. I order parts for my Hayward pool cleaner from them because they were the cheapest. (1st mistake) Now I know why. No customer service at all. They do not answer their phones or return messages. They may answer their sales line. When printed my receipt i notice my mailing address was off by 1 number which would be 3 houses down if that address existed. I tried to contact them to correct it but they don't answer. You would think if the shipping address is different than billing address their system would have rejected my order. When I was able to tracked my package it said it was delivered. I called the post office they were no help. I spoke to my post man and he remembers the package and said their was no name on it. I have received items before with the wrong address, my postman knows me. I am not getting any help from poolproducts4less.com I will not order from them again and urge you not to order also. This was my experience with poolproducts4less.com""