Viva Naturals has great service… Viva Naturals has great service overall, my only complaints are related to pricing and availability. The prices sometimes change, and the products are sometimes available elsewhere for slightly less. But the worst problem is that items I use every day are sometimes unavailable or even discontinued! I love their products so much that I get a little upset when I can't get them, or can't find them at an affordable price.

Great products! Slow order fulfillment I love the products and the clean sourcing that Viva has. Very slow order fulfillment. It took nearly 2 weeks when I finally received an email that my order shipped. And not all the product shipped together. Good thing these are supplements and not medications.

Too Long for Product to Get Here It takes too long for the product to arrive once my account has been charged. And the date of arrival isn’t communicated until many days after charge. ’m thinking of cancelling the subscription soon.

Very slow shipping process & no proper updates it's take 12 days in shipping & still i received only one item of my order still waiting for otherone. When called the company & ask regarding order not receiving satisfactory answer only update is it's onthe way. very disappointed with service.

2 week processing/delivery time - WAY too long I ordered 2 items on Oct 10th (11 days ago), and they have still not arrived. Shipping tracking says estimated delivery is Oct 24th - this will be 2 weeks from Order date. I was not informed that the products were out of stock, so I don't think this is the issue. It took 8 days to get my order processed, before they even went to ship (on Oct 18th). A 2 week wait time is ridiculous for a large and supposedly reputable company. I could have ordered the same products off of Amazon and I would have received them is 2 days. I won't be re-ordering from Viva Naturals in the future.