Waiting Communication has been polite with the sales associates which is the only reason I am giving 3 stars. I only however receive communication if I reach out first. I have yet to receive my sauna which was ordered over 3 months ago. I know this is a production issue. I am concerned that I have been charged fully for a back order item which is not a common practice in retail. I do however have ability to dispute the charges on my credit card if I don’t receive my sauna. For that j would give a second 1 star rating.

I use usahealthandwellness.com for some… I use usahealthandwellness.com for some medical products and have had an average experience. They have a decent selection and a fair way of ordering. In genreal, the prices are in line with what you'd expect, though they aren't the chepest compared to other vendors. The customer service isn't necessarilly the friendlist, but they manage to get issues adressed quickly if there are complaints. The delivery generally arrives in reasonable time and the quality of products is satisfactory. All in all, it's not bad, but there are certainly other companies that could suit people better based on what they need.

I had an overall avarage experience… I had an overall avarage experience with USA Halth and Wellness. I'm a bit dissapointed that their website is nothing to write home about - it seems a bit out of date. The products they offer are basicly avarage in quallity and prices are quite avergae too. Unfortunately, I didn't find manye great deals there. It's not a terrible place to buy wellness products but not great either. It deserves an avarage rating in my opinion.

Easy to put together Easy to put together. Video sent ahead of time prepared us well. Customer service was prompt. When question couldn’t be answered the representative went straight to the manufacturer and I got a quick response. Appreciated that a lot. I still don’t understand the “lifetime” warranty on heater units and how they can be measured by hours of use. I appreciate dealing with a company in the USA.

Buyer beware. I bought a Therasauna and I’m not happy with it. Only gets to 120 degrees. Poor fit and finish. Therasauna referred me back to USAHAW. I contacted USA Health and Wellness for the 30 day return and they completely blew me off. Don’t buy from this place. They are happy to take your money, but if you have any issues, too bad you’re out of luck.