Heather Sape
GBGreat company to work with Great company to work with. My order was shipped promptly and product was exactly as described. Great communication would order again, and recommend to others.
J. B.
GBCarefully review order contents & your bill! Carefully review order contents and watch your bill. In Feb. I ordered 4 cans of hairspray. Order and shipping email confirmations confirm this. However, I received only three. Luckily, the packing slip inside box stated 3 as well. I contacted them via contact form on website and email a total of about 15 times before I had to dispute my credit card. Customer Service acknowledged the discrepancy and stated on 3/2 a refund was issued for 1 can of $5.64. About 3/9, nothing. I write, they assure me refunded. A week later, same. Another week... same. They finally just stopped responding so I was forced to dispute the charge for this amount having their email acknowledgement the bank is the one who returned my money. I am just left with the feeling, this was intentional. Figure if one out of three don't look carefully or follow-up, great profit for them.
EC
GBThe wrong item was delivered emailed… The wrong item was delivered I emailed customer service back to let you know about the issue but still no response.
Barbara Stratton
GBOrder took way too long to deliver with… Order took way too long to deliver with no info in between. Tracking numbers are always useless & don’t even match the order or delivery.
Ron Smith
GBLow Points on Customer Satisfaction Box containing shipment was poorly packed. Delivery was short 2 bottles of Colgate Peroxyl Mouth Rinse. Weekend staff was too lazy to look into my problem so he/she directed me to my order instead of looking for the packing slip. Company short changed me on the refund.