horrible The website fails to correctly parse author names from uploaded PDFs. The exported citations are missing many co-author names, which may confuse referencing software and affect citation counts - creating opposite effect of what academia.edu claims to achieve. Answering Academia: The support team suggested that I should get all my co-authors onto academia.edu, and ONLY THEN the citation would show the correct information. This seems like a dubious marketing strategy! I would suggest everyone to AVOID ACADEMIA.

doubled subscription without notice This company doubled my yearly subscription without any notice, taking it from my bank account without warning. I only noticed it a week or so later. This is an unethical, dishonest, business practice, and I can't believe they continue to do this despite all the bad reviews and previous posts from former users who have got burned by them.

Unauthorized charge of $191. I reaceoved an unauthorized charge of $191.00 for a premium service that I will never use and I have never requested. This is truly unacceptable. I am not an academica and have never written an academic research paper. After I disputed this charge, Academia.edu has failed to reimburse this charge. I wish to have these funds reimbursed immediately.

Good service I will just give this company credit fir refunding my money within just couple days. And no, I'm not working at this company.

I am absolutely outraged that I have… I am absolutely outraged that I have been charged £166.80 for a Premium subscription. I mistakenly signed up for Academia Premium last year (at the time it was £69). In that time, most of the mentions have been for another academic with a similar name to me, so pretty much the service has been rubbish. I have just looked through my emails and have located an email sent on 8 March, which advised me that subcription charges would be going up, but there is absolutely no option in the email to cancel this. Now, I have just tried to log in to my account and it says there is a problem, so I cannot even cancel the subscription to ensure this never happens again. I will take this further if Academia edu do not refund my subscription. I am appalled that this sort of company has sway in the academic community.