Poor product descriptions The product descriptions say that the background checks are sufficient for school district employees and teachers. However they do not provide the required fingerprinting level check for these position. So I wasted money that they will not refund on BG checks that don't actually meet the minimum standard for the industry. The customer service was no help and displayed no interest in resolving my issues.

No feedback channel to this company The German email I received from this company was horrible. I wanted to offer feedback but there is no way as an applicant to reach anybody. Replying to the email doesn't work, the chat on the webpage is not for applicants, etc. The English language was also unclear and so avoided using them and found another way with my company. I am sorry for everybody who is asked to use this company.

An active drain on the North American workforce This dreadful company uses (incorrect) questions generated from your home address and bank to check your background. If anything at all goes wrong they will keep you running in circles with short ID videos that must be kept under a comically small MB limit based around their terrible face recognition software until you are forced out of whatever position you were applying for. Terrible company using terrible verification methods.

Employers: Do not use this service I am not sure why companies use Checkr for their background check process. I am getting daily requests for me to upload documentation that Checkr should be tracking down. The amount of time I spend doing their work is insane. What makes things worse is that you cannot get a live person on the phone when the documents will not upload. If you are an employer, especially one that cares about the candidate's experience, do not use Checkr for your background checks.

Better service Faster Better service Faster For those experiencing issues with their current background screening vendor CredentialCheck can help! We provide accurate and compliant background screening reports with a live customer support team available to assist via email, chat and phone when needed. We are 100% U.S. based and work with companies of all sizes. Please visit our website or call us at 248-689-2000 to learn more!