13 days no response, no reply to email and voicemail box "not taking calls" Requested an unlock code that had a 2-6 day turn around time, on the 8th business day sent a polite email requesting status, no reply. Two days later sent another email, still no reply. Called their # on my credit card statement, received "The subscriber is not taking calls at this time". Filed a dispute with my credit card company and IA Better Business Bureau. They no longer accept Paypal so that tells me that Paypal cancelled their account.

TOTAL RIP OFF I PAID THIS SITE FOR UNLOCK CODE AND STILL HAVE NOT RECEIVED ANYTHING (ITS BEEN ALMOST 2 WEEKS) I HAVE SENT MANY E-MAILS ASKING FOR A REFUND WITH NO REPLY. NOW HAVING TO FILE COMPLAINT WITH THE CREDIT CARD COMP....DONT WAST YOUR TIME ON THIS SCAM!!!!

Terrible Service Long wait time on unlock code After paying didn't hear from them for days until i threatened to report them then they continued to ask me for the same information which i guess they dont keep on file from their system only to tell me that there isn't a code available. The customer service? there is none they guy literally laughed at me when i demanded i get my money back. All in all dont trust them, the "Live Support" is 99% of the time offline i'm sure there is a better service out there.

A total ripoff I was forwarded to this site. I paid for an unlock code for my Samdung Focus. The code arrived within the hour. I tried all of the unlock procedures provided and they didn't work. They promise a money back guarantee. So, I sent an email requesting an refund and explaining the problem. They didn't respond. I tried again. Finally, I complained to PayPal (that's how I paid). Then I got a reply. I was asked for a video showing me trying to unlock the phone. I sent it. No response, but on PayPal there was a message that they were helping me. No mail to me and ultimately no refund. This guy is a fraud. Don't use this web site!

I should've reviewed first I purchased a code last night and haven't gotten anything yet. I was a bit suspicious as why they didn't have a PayPal account, now I see why. I'll be waiting to see if they respond my e-mail or send me the right code. As I can see from their answers towards the reviewers they don't have the minimal customer service attitude, they seem very rude. I will be back to review them again once I have received my code.