Extremely helpful. This was clearly the right choice for unlocking my blackberry. Within 5 minutes of sending an email, I had a response! I was walked through the steps to unlock my phone, as they were made very clear, and easy to follow. I received my code within 10 minutes. Great customer support.

A total ripoff I was forwarded to this site. I paid for an unlock code for my Samdung Focus. The code arrived within the hour. I tried all of the unlock procedures provided and they didn't work. They promise a money back guarantee. So, I sent an email requesting an refund and explaining the problem. They didn't respond. I tried again. Finally, I complained to PayPal (that's how I paid). Then I got a reply. I was asked for a video showing me trying to unlock the phone. I sent it. No response, but on PayPal there was a message that they were helping me. No mail to me and ultimately no refund. This guy is a fraud. Don't use this web site!

13 days no response, no reply to email and voicemail box "not taking calls" Requested an unlock code that had a 2-6 day turn around time, on the 8th business day sent a polite email requesting status, no reply. Two days later sent another email, still no reply. Called their # on my credit card statement, received "The subscriber is not taking calls at this time". Filed a dispute with my credit card company and IA Better Business Bureau. They no longer accept Paypal so that tells me that Paypal cancelled their account.

I should've reviewed first I purchased a code last night and haven't gotten anything yet. I was a bit suspicious as why they didn't have a PayPal account, now I see why. I'll be waiting to see if they respond my e-mail or send me the right code. As I can see from their answers towards the reviewers they don't have the minimal customer service attitude, they seem very rude. I will be back to review them again once I have received my code.

11 days, multiple emails, attempted use of 24/7 live chat... nothing. I have tried contacting this company repeatedly with no response regarding a code for a Verizon Razr Maxx. I understand that things often take longer than originally anticipated but feel that I have allowed ample time as well as opportunity to reply with an update. There is no phone or address on the invoice so feel at a complete loss. No code. No refund. Nothing.