11 days, multiple emails, attempted use of 24/7 live chat... nothing. I have tried contacting this company repeatedly with no response regarding a code for a Verizon Razr Maxx. I understand that things often take longer than originally anticipated but feel that I have allowed ample time as well as opportunity to reply with an update. There is no phone or address on the invoice so feel at a complete loss. No code. No refund. Nothing.

13 days no response, no reply to email and voicemail box "not taking calls" Requested an unlock code that had a 2-6 day turn around time, on the 8th business day sent a polite email requesting status, no reply. Two days later sent another email, still no reply. Called their # on my credit card statement, received "The subscriber is not taking calls at this time". Filed a dispute with my credit card company and IA Better Business Bureau. They no longer accept Paypal so that tells me that Paypal cancelled their account.

I should've reviewed first I purchased a code last night and haven't gotten anything yet. I was a bit suspicious as why they didn't have a PayPal account, now I see why. I'll be waiting to see if they respond my e-mail or send me the right code. As I can see from their answers towards the reviewers they don't have the minimal customer service attitude, they seem very rude. I will be back to review them again once I have received my code.

WTF?!?! give me my code or my money back It has now been 9 days and no code yet...send 3 emails and no replys.....used their service last year and had no problems...looks like things have changed dramatically. if you cant provide the code (especially after tripling the anticipated wait time)...refund the money..its simple

These guys are crooks! I requested their help exactly one month ago today and paid via credit card. I received a confirmation email but after that I heard nothing. I sent several polite emails but received no reply. I also left a message on their Facebok page asking them to speak to me but they deleted my message and blocked me from their Facebook page. I don´t know what else I can do - it looks like I´ve lost my money.