WTF?!?! give me my code or my money back It has now been 9 days and no code yet...send 3 emails and no replys.....used their service last year and had no problems...looks like things have changed dramatically. if you cant provide the code (especially after tripling the anticipated wait time)...refund the money..its simple

Extremely helpful. This was clearly the right choice for unlocking my blackberry. Within 5 minutes of sending an email, I had a response! I was walked through the steps to unlock my phone, as they were made very clear, and easy to follow. I received my code within 10 minutes. Great customer support.

Terrible Service Long wait time on unlock code After paying didn't hear from them for days until i threatened to report them then they continued to ask me for the same information which i guess they dont keep on file from their system only to tell me that there isn't a code available. The customer service? there is none they guy literally laughed at me when i demanded i get my money back. All in all dont trust them, the "Live Support" is 99% of the time offline i'm sure there is a better service out there.

TOTAL RIP OFF Their so called 'Live Support' were NEVER online. They said i would have received the code in 2-48 hours. Its now been week 3 with no response whatsoever to the numerous emails I've sent them or not even just to let me know the status of my unlock code. I wish i had done my research on them before i sent them my money. But i have reported them to a website who deals specially with these kind of things and they have let me know that I am one of literally many with complaints about them,and said that a few persons are taking legal action against them...that made me smile. I really do hope whoever is suing them gets those people for all they are worth and leaves them in debt like im sure they have done to others when taking their money and giving them nothing. Their customer support is awful. I gave them one star,but only because i had to,a one star rating is waaaaaaaaaay too high for those guys.

A total ripoff I was forwarded to this site. I paid for an unlock code for my Samdung Focus. The code arrived within the hour. I tried all of the unlock procedures provided and they didn't work. They promise a money back guarantee. So, I sent an email requesting an refund and explaining the problem. They didn't respond. I tried again. Finally, I complained to PayPal (that's how I paid). Then I got a reply. I was asked for a video showing me trying to unlock the phone. I sent it. No response, but on PayPal there was a message that they were helping me. No mail to me and ultimately no refund. This guy is a fraud. Don't use this web site!