Great day in Waikiki The booking was easy and the experience exactly as described. We left the cruise at 9am but our flights were at 11pm - having a place to lie down with shade, pool and beach access and come and go privileges was fabulous. Highly recommend !

It is very hard to get in contact with… It is very hard to get in contact with customer service. Phone and chat messages are not monitored. I have been trying to connect for two weeks. I sent emails to info@ResortPass as well as concierge@resortpass and pms through Facebook. If you need any assistance or direct interaction with an employee you will not get it with this company.

Beautiful facility Although there weren’t any massages available, we booked a spa day pass and spent a relaxing pre-flight day with swimming, hot tub, quiet room reading and a beautiful lunch at the hotel restaurant viewing swans in the lagoon. Great showers and grooming facilities.

Seamless Experience What a brilliant website it made it so easy to find all the things one needed and filters made it much more easier , these type of things which are up-to date are always recommended !!

On April 19 On April 19, we arrived at Hilton Fort Lauderdale resort in FL, they upgraded us to a daybed since too much sun on that day, By doing this, the hotel asked us to contact the resortpass to cancel the booking which we did on that morning after the cruise. Since it is the same resort, we have purchased it on-site, the hotel is 100% positive for the resortpass will refund us. We have the resort receipt, but after sending couple emails to customer service. No reply at all! Shame on this company. I am going to fight back to get my refund!