Complete Scam company Complete Scam company. DO NOT USE!! I bought a model 12 days ago that I needed for an important project. They took my money instantly, but after 2 weeks my model purchase is still under review. I never got it. I put in a ticket for support with no response now for 12 days. The request a refund button no longer works. And you can chat with anyone at support anymore. It just takes you to articles to read when you click on the chat with support button. Go spend your money elsewhere. All Turbo Squid does anymore is take your money and leaves you with nothing.

I can't login to my account I can't login to my account because I don't get any verification code. The support helped me to login but when I wanted to download my purchase I needed a verification code too. So I wasn't able to download it. I lost time and money. After 3 days they helped be get the model, what was to late. I have deadlines and working like this is terrible. I was obligated to buy a new model with another company. After 1 Week and almost daily emails, the problem has not been solved.

a joke a joke, if you expect to just purchase some assets to be able to use for a project, make sure your project has no deadlines. paid for it and still waiting for my order to be processed, created a ticket, still waiting for that answer too.

3$ payoneer transfer fee being taken out of artists pocket after december 2021. Shame on turbosquid, as they already didn't take a lot. They take a huge portion of our earning and I noticed that after December they our making us pay the 3$ payoneer fees for transferring artist earnings to payoneer. They are just greedy thieves. Cgtrader pays the transfer fees for payoneer. That is a very unfair move by turbosquid, they should stop being so greedy and reconsider this.

Scammers, I lost my account and models ! I am a 3d artist and sold many 3d models on this site, then they suddenly closed my account without any reason or warning and removed my 3d models. I tried to contact the support team multiple times but they didn't reply I made a second account and they did this to me again without even informing me about the reason. So kindly stay away from these scammers, it is a fruitless waste of time !