Lynne Gleason
GBAVOID SILVERBILLS Incompetent! Three (out of 3) payments (late, improperly sent) are lost in electronic and snail-mail purgatory. Silverbells is VERY sorry, of course, as I rack up late fees. Site can’t handle Safari, so I quitting this irresponsible, inept service is another nightmare. AVOID THIS SERVICE
STEAMSPACE Education Outreach
GBWhat would we do without Silver Bills What would we do without Silver Bills! They have been an amazing resource for our family. Their professionalism, responsiveness, and just plan compassion, has been priceless. In a situation where family lives in other states and cities, Silver Bills supplies support to keep us all on the same page caring for our aging family members. Can Not Say Enough!
David Rose
GBSilverbills BROKE Paytrust Like everyone else has said, Silverbills BROKE Paytrust. Protip: when you take over another company, you can probably get away with a price hike UNLESS you "break cover" by interrupting your customers' workflow (don't pay their bills). As they say, "You had ONE JOB!!!"
Rob
GBDouble the money for what? Agree with others about payment issues. Paid two credits on 1/21. One credit card got payment on the 26th and one on the 29th past the due date of the 28th. Had to call CC company for reversal of late fee. Also I used to be able to pay all my payees on one page now I have to do each one individually which takes a lot longer. Paytrust also gave us the check numbers (if they pay by check) which this service does not do. I looked for another service as well but can't find anything. If anyone has suggestions let us all know.
Gonny
GBSLOW PAYMENTS AFTER FUNDS WITHDRAWN Sliver Bills took over Paytrust and I had credit card payments pulled from my checking account, but it took over 10 days to pay the credit cards. The credit cards refunded my late fees on all 4 credit cards fortunately. However, there online bill payment system is NOT state of the art, but very rudimentary. I would not recommend using Paytrust while under Silver Bills management.