Email spam that won't stop I inquired about a subscription. I'm unable to afford them. I have begged and pleaded to get off of their email list. I have unsubscribed three or four times. I have filed a complaint with FTC.gov. I have repeatedly blocked emails and reported them as spam. Yet I continue to receive emails, each time from a slightly different email address. I cannot believe that a very respectable company, one which I used to happily have a subscription to, continues to treat me like this. Next I'm going to file a complaint as a vulnerable adult for financial harassment

Incompetent and Untrustworthy Reporting System These people had 2 documented accidents on my juvenile 16 y/o daughter's driving record 3 years prior to getting her driver's license. She wasn't even driving yet. This error cost me an extra $1500/year in extra premium Despite requesting correction of this erroneous and fictious report they were unable to carry out the correction even after giving them all the necessary documents. They were completely unresponsive, impossible to get a hold of, and a poorly communicative organization by email and telephone. They will put you on hold forever then hang up on you. Progressive Insurance should drop these people as a reporting service. They have no customer service and are flat out incompetent.

They are a complete fraud and are a… They are a complete fraud and are a waste of your time. I have tried to dispute a matter with LexisNexis and they are totally incompetent to help in the matter. After attempting three or four times to send them the documents they said they needed to verify my identity and receiving a letter back saying they could not verify my identity, I called to ask what was wrong with the documents they requested. They "took another look" and now found the documents to be correct. The lady on the phone said she could not help me, so she said she would transfer me to another department who could, but after one ring the phone sat silent and no one ever answered the phone. Every time I call customer support for help I talk to what sounds like the same lady, but every time she gives me a different name. She will not give me her employee number (but won't tell me why she will not provide it) and she will not allow me to talk to a manager. Every time I contact them, I reference the previous case number that they have given me, but they give me a new case number every single time which makes me thing they are trying to add confusion and chaos. They never provide any actual answers. They just take all my sensitive data (driver's license info, address, phone number, SSN, etc.) and say they are unable to help me. I feel like they are stealing my ID and selling it on the darkweb to be honest. They literally have the worst customer support that I have ever used in my life. They are complete fraud and a waste of your time.

Stop doing soft searches on my credit… Stop doing soft searches on my credit report every day! I keep reporting you to remove them but next thing I’ll be reporting you to the FCA. Who even are you?? Fraudulent searches every single day!!!!!

The service is not useful to me or my… The service is not useful to me or my organization. The service is poor. Sadly, the problem gets worse if you call customer service, because all they can do is send you to your Representative who is the WORST. I believe they don't have a customer satisfaction clause because I don't believe they can satisfy anyone with the support they provide. I blame myself listening to perfumed words. Do not sign the contract.