SafeCare PCTuneUp PRO On very short acquaintance, I found SafeCare PCTuneUp PRO to be simple to install, fast in operation, comprehensive in coverage and quite user friendly, particularly with advice on removal or retention of StartUp programs. However, like Andrew (24 Mar 2021) and Richard Wilshire (10 Mar 2021), I mistakenly bought this software assuming the advertised price of $19.99 was one-time. It turned out the actual price was $31.99 AUD and, in tiny print on the payment invoice, was to be charged monthly. Silly me! However, "obscuring" the fact of monthly payment is not a good look for SafeCare Software. To their credit, SafeCare promptly cancelled my subscription and refunded the first monthly payment when I complained. So their "after the event" behaviour was quite ethical. SafeCare also offers personalised on-line support for the client PC, starting with an initial full review of operations.

BUYER BEWARE! After seeing that the driver updates from this "company" didn't work, I turned around the first day to cancel the subscription that was supposed to have been a one time charge for a year. However they sent an email informing me that a monthly charge would be coming out of my checking account within two days. I had to call my bank and cancel the debit card to prevent a charge that I never authorized or agreed to... buyer beware... THIS IS A SCAM! DON'T RESPOND TO ANY EMAILS FOR PAYMENT MANAGEMENT, CALL YOUR BANK OR STOP PAYMENT THROUGH PAY PAL!

Very very dodgy. Very very dodgy. Twice advised them in response to their renewal reminder that I did not want to renew my PC Tune up Pro subscription and twice they confirmed that was OK. Dear Mr. Bell , WE RECEIVED YOUR REQUEST TO CANCEL YOUR PCTuneUp PRO SUBSCRIPTION. WE'RE SORRY TO SEE YOU GO, but our team is happy to help! Your request to cancel your subscription has been processed. ThePCTuneUp PRO service includes free virus removal, PC tune-up, assistance with printer connection issues, assistance with internet connection issues, and much more- it’s a full-service plan. Thank you and let us know if there is anything else we can help with! “Our goal at SafeCare Software is to leave you with a smile each and every time!” Today I received email from Fastspring.com, headed Safecaresoftware Support stating your payment for subscription to "PCTuneUp PRO" (£18.99) failed. Please sign in to update your payment details and avoid subscription cancellation. Your subscription will be automatically cancelled 18/07/2022. Fortunately I had previously closed my Paypal account to prevent these odd subscription renewals. Until recently I had not realised these dodgy companies were able to auto renew via Paypal, without my knowledge. Beware!!

False billing! I 'discovered' I was being billed for PC TuneUp Pro. It was suggested I purchased it via PayPal. I have never purchased ANY PC software, in my life. I only use 'Free ware'. I was immediately refunded the last £18.99 BUT NOT THE PREVIOUS! I only received this last notification from PayPal, nothing previously. I am pursuing the matter with payPal AND with FastSpring Ltd! Aged 83 BUT I do not make mistakes over purchases.

Cancellation is a nightmare Cancellation is a nightmare! Charge for PCTuneUp Pro is $21.97 PER MONTH. They promise .99 per month if you ask to cancel. They have numerous company names and many phone numbers. They state they can only cancel by phone request; cancellation emails were promised but not sent until three phone calls. From their email: OUR 24 HOUR BILLING SUPPORT IS AVAILABLE 7 DAYS A WEEK TOLL FREE AT: 1-866-887-1121 (NO HASSLE REFUNDS or SUBSCRIPTIONS CANCELLATIONS) SafeCare Software is the maker of PCTuneUp PRO, Driver Update, and Privacy Guard PLUS. If you have questions regarding a bill we urge you to call our 24/7 support line listed above. We offer no-hassle refunds and subscription cancellations. We use industry-standard encryption to protect the confidentiality of your personal information. Sold and fulfilled by FastSpring an authorized reseller. BUYER BEWARE............