First class prices budget class… First class prices budget class service! Where to begin? We stayed at the Ibis, Brisbane Airport, the staff are indifferent and not helpful, I asked if they did room service and was told they did so I ordered some drinks only to be told to “.. come down to reception and collect it ..”. Breakfast was included in the price but when I asked for a Latte I was told that was extra. When we checked in the receptionist said if we used anything from the mini bar we would be charged but the mini bar was empty (unlike the bin, which was full of rubbish when we arrived in the room). Plus the fact that there was only one side table by the bed.

Ibis cardiff budget hotel⁸ Great service friendly welcome very clean rooms and a manageress kamilla who really values and looks after the guests

Great experience in Ibis Hounslow central A little bit extra attention from staffmember Selvia made a average stay in a budget hotel very great, this much attention is normallly only provided in 5 star hotels

Despite confirming we would be… Despite confirming we would be allocated a ground floor room ( i have mobility issues) via e- mail. Upon our arrival at 1.40 from our flight we were given a room on the 7th floor !!!!. Room was the smallest we have ever been in , although this is a budget hotel there is not enough room to swing a cat around , The bed was butted up against the wall on one side , Total joke. AVOID AT ALL COST is my advice.

Great service at Ibis Restaurant Great professional and friendly service from Mohamed Shafiq. Thank you.