Shipped wrong cover We ordered a 20 x 38 blue cover and received a 18 x 36 green cover that even had someone else's name on the label. When we called, the respondent made it seem as though we were incorrect and it should be the correct cover. But as we looked further into the cover, it was indeed not the one that we ordered.

Quick shipping They are really fast. They processed and shipped and let me know when I would get the pool cover. Not sure if the pool cover is good, but it had a 20 year warranty. The warranty covers what not to do for the warranty to be valid and a decreasing value over a 20 year period which is completely understandable. The cover was heavy too, not like the other ones I had purchased. I am pleased for right now and don't expect it to change.

Awesome Quality We have purchased 3 pool covers for our above ground pool over the last 10 years and each time we have been so disappointed in the quality. Those covers were each inadequate. We have our new pool cover from Pool Centers and it is wonderful. The cover is sized to fit better, the seam around the edge is reinforced and the cover is made of material to stand up to the weather. Recommend Pool Centers highly.

Left Hand and Right Hand After waiting for our pool cover for some time I called Pool Center. They didn't know why the order hadn't been filled and shipped. They called the manufacturer. The manufacturer thought we ordered a custom cover and didn't have enough information to make the cover. We did not order a custom cover. Finally, a week later we received the off-the-shelf cover we ordered.

Quality pool cover elivered in about 1 week … The cover was delivered in about 1 week from the day that I ordered it. I used the same brand of cover for the past 13 years and expect the replacement to last just as long. I won't use it until the fall but I have come to trust the brand.