Just Average Service Since Wisper has taken over from my former internet provider which they bought out I have seen a slow degradation of service. I pay for high speed internet but suffer buffering a lot. When it storms hard I lose all connectivity at a time when I need it the most. All in all I consider this just average service.

Marc our installer was great Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and understand, follow up calls, and ease of their “no contract” service! Their referral process is super nice! Great addition of high speed internet to our rural community!

I can't say the service has improved… I can't say the service has improved since Easy Net became Wisper. We still have slow service and sometimes very off and on. What I really dislike is that former Easy Net customers do not have anyone to contact other than the office during business hours Monday thru Friday for outages. If our service is out on the weekend we have to wait until Monday to report it.

Patience Patience is the best word I can say the Technical support team have. I get very frustrated when someone is trying to help me either get back online or I have problems with Mail. Whoever is helping me, that person is so patient with their directions and are very explicit with all directions. I never feel belittled. I have no fear in asking for help.

Had email service with Yhti.net for… Had email service with Yhti.net for years. They then became Wisper and things changed Large photos were impossible to receive and other small issues related to how they recognized spam. Could not get some emails, but it was great having a secure email with only occasional spam getting through. Somewhat clunky and hard to set up for convenience. Evidently they tired of providing an email account, so they decided to charge a large service fee to handle my small email account's billing. Evidently this was so I would go away. Which I am, sadly.