I can't rave enough about the customer… I can't rave enough about the customer service CarShipIO offers to their customers! I recently signed up and from the start they have been so helpful and informative with their platform! What a time saver this platform is that they've created to help Transportation Brokers like myself keep freight moving with less paperwork and more organization. I love the Live Chat feature they offer weekdays and always have some there to assist with screen shot images to help along the way! Thank you CarShipIO for helping my business grow!

Excellent Would give an excellent if there was a place on the app for the drivers to pick a selection for No Damage for the BOL

Poor customer service Poor customer service. Can't ever get an accurate answer are someone to call back little less answer the phone.

Need better email Every time I send an invoice it either goes to the customers junk or spam box. If it does some how get to them they don’t know it’s me because the emails say Carshipio not my company name. This delays pays considerably

Works well - slow We;ve been using this for a year. All things considered, it does the job we expected it to do, albiet painfully slow. I've tested the speed of page loads on multiple devices...it's not my computer. None of our users like the platform with the two separate sides (order side vs job side). It's not easy to jump from one thing to another. Mostly because you are waiting for the page to load. Carriers don't seem to get it...and it definitely didn't eliminate any work...we still need to monitor everything very closely for glitches.