Alex Calabro
GBgreat app great app, works well and easy to use
Adriana
GBEasy, but generic e-commerce solution with poor support & communication While City Hive provides an easy and comprehensive e-commerce solution and wine club management platform for small wine & liquor stores, their platform is offers very little in terms of design flexibility and customization. If you're a generic store that wants a generic looking website for easily promoting large brands to your customers, this is the solution for you. For everyone else, I urge you to do your research. We've been very disappointed by their poor customer support. Major changes to site functionality and design were recently made without any direct prior communication; new features are constantly rolling out, but little training has been offered and only upon request; staff only responds to help requests - including urgent ones - during regular EST/EDT business hours (which isn't ideal for our West Coast store); support staff has little memory of previous conversations and little knowledge of our specific business needs and operations. Concerns are treated with a blasé attitude.
paul zagardo
GBI TOLD THEM MY PROBLEM!! I was so grateful that I had a problem with my not so accurate with my inventory so occasionally I would get an order when my real stock was zero. I asked to have a no show for anything 3 or less until I get my inventory perfect. Problem solved in one afternoon!! Custom is a big deal!
Danielle P.
GBGreat service and great employees -
Kathryn M Coughlin
GBExcellent customer support, Great pricing Excellent customer support. Highly recommend for small mom and pop stores. Easy to use, extremely fair pricing, and offers a professionally looking tailored website to increase sales.