Bought this Blu-ray player for my Mac Bought this Blu-ray player for my Mac. Won't download. Been trying to get ahold of the company for a week and they won't return emails. Follow up - after leaving this review, they did reach out to me and helped get the app up and running. So they read these reviews - so stay on them and it seems they'll respond

They do not honor their guarantee Asked for refund within hours of buying after comparing to another Blu-ray ripping software. States on their site that they offer a 30 day money back guarantee. Beware. They do not honor it. You have to go to their page on the “guarantee” to read the fine print about what they consider acceptable circumstances for a refund.

Great softwBest software to digitize and backup DVDs.are to digitize all DVDs. Great software to digitize all DVDs. I am happy to have found such a tool. This means I can finally save my DVD collection digitally. Big thank you to VideoByte!!! I can only recommend!!! Easy to use and super fast implementation. Greetings

Good product and service I bought the DVD ripper software for my old computer a year or two ago, and it worked perfectly for me. I just got a new computer and requested a transfer of the license, and once I found my receipt the vendor was able to do this for me quickly.

Great service Having only recently bought their products, my desktop crashed and I had to replace it. I lost my software. I wrote and explained my situation and had a swift positive response that means within a day or so I was able to use the software again. Great service