Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Nikki W.
GB

Zeel is the absolute worse and I'm… Zeel is the absolute worse and I'm speaking from the aspect as a Licensed Massage Therapist. It takes forever to even create an account if your even able to. I heard some pretty bad stories from other LMTs however I decided to join anyway and I see I've made a mistake. I've emailed them a numerous amount of times and still have no access after sending in all my personal information including my LMT info. Not sure why this has been an ongoing issue for over 3 months now but it's obvious Zeel needs more reliable LMTs and yet you keep them/us waiting. Please look into the system or reconsider how you process applications and the time it takes.

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Scott Stratford
GB

Not too happy with this company from the start. Not too happy with this company from the get go. I am a veteran and was scheduled an appointment through the VA. My appointment was at 8:00am. They texted me at 7:35am to tell me they didn’t have anyone available.WT F? Really? They then texted saying that a confirmation text would be sent with instructions and provider information. How about some heads up that my appointment would possibly not happen? Bad communication. I’ll be telling the VA to find a different provider.

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Serene Heather Renze
GB

Great Massage Event for Wedding! Zeel did a great job providing chair-massage services for our wedding day. The booking process was simple and effortless via their online booking system. In addition, the massage therapists were very professional and friendly. Everyone in our wedding party thought it was an excellent touch to our special day. We were all much more relaxed and way less stressed when we left the house. It made the whole day much more enjoyable. We highly recommend Zeel for massage-therapy services at your next event.

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T Craton
GB

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

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Sickles
GB

My massage was great--Ashley was… My massage was great--Ashley was professional and friendly, and had a great technique. We live out in the country, so it takes about half an hour or so to get an appointment confirmed when we hit the button in the App. Because I try to make an appointment for at least a day out it hasn't been a problem ... I'd imagine if we were in more of a city center location appointments would be more prolific, but again, I don't mind the short delay in confirmation.

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