Solidly 3 stars Solidly 3 stars. Best price for the product I purchased. Polite service members. 3 months to ship the item, when they initially estimated 10 days. No service support for the item itself, which came with all kinds of problems that are the fault of the manufacturer, not this team. So yeah, I regret the experience but about half of that is definitely not their fault, so solid 3 stars.

We ordered 4 and you send us only one… We ordered 4 and you send us only one and we still did not get a credit from you

Not Great The experience wasn't great. The order took much longer to ship than expected. I contacted customer service about a discount code at least twice and never heard back from them. And the instructions that came with the unit were terrible. The unit itself works and looks decent though.

Scam Scam. Company dragged their feet on getting my items shipped. Finally I got an email stating that the items were only available at a different warehouse and now I needed to pay an additional $50 in shipping charges to get them. Apparently this happens with lots of orders. I regret giving them my credit card info and will dispute any charges.

Excellent quality product, lovely too! The bath bench I ordered id very well made, sturdy, and beautiful. The delivery was timely. I am especially impressed and glad that there was an option for purchasing special cleaning products to keep my bench free from dirt mold and discoloration in the future.