Good after service Delivery took w long time than usual. Products are coming from China and they delivered the wrong item but in return they give me full free accessories to compensate.

Hydrofic- THE WORST SERVICE I think this may be a bogus website. I ordered an ice bath over 2 weeks ago. Everytime I email the hydrofic support email, Sarah emails back with a link and tracking number to track my purchased product. When I click on the link, it goes to an unsecure Chinese website. I’ve emailed several times to enquire about the ETA of my product but there is no answer forthcoming. The service is incredibly bad. I’ve even enquired on Instagram but no one responds. Please tell me where my product is and when will I receive it????????

Missing leg parts and no instructions… So this arrived with no instructions for the expensive water cooler aspect but many parts. The actual problem ce bath came with one too few pvc legs so we can’t use it. No luck getting in touch with anyone so far..

Great product Great product - however the packaging was rather basic (just a card box). Delivery took longer than the promised one if 2-3 days (took over a week)

Horrible service been 2 months and… Horrible service been 2 months and still haven’t received my bath. It’s says world wide shipping, I’m living in India then they use a sun contractor to deliver tub. Asking me for a kyc number, a kyc number is for Indian citizens not part time residents. I’ve tried to explain to this them over 2 months and they won’t give me my money back or deliver.