No response from support and no data recovery! I purchased their RAID Recovery software (6 disk license) on understanding I could request a 'Guided Recovery Service' as per their website (written under 'Download and start recovery' on their RAID recovery product page) . This was duly requested the day I purchased the software on 7th Feb 2023 but they have not responded once to my ticket, despite numerous requests/ticket updates via their support desk. I even resorted to sending them a message via their Facebook page and again I was ignored. I spent 522.98 GBP on this product, which was unable to recover the data (despite the software showing full file/folder listings in the trial mode). I am going to continue to pursue this matter, but in the meantime, please be warned, as based on my own experience, you will get no support whatsoever from this company and may, like me, end up having to hire a professional data recovery specialist to restore your data.

Due to house renovation Due to house renovation, my computer was handled improperly causing injury and consequently failure of the hard drive. This resulted in me losing all my years worth of data that included family photos and work documents. Quite frankly I had lost all hope in the possibility of retrieving it. That’s when I found DiskInternals’ Partition Recovery. I was skeptical, but decided to try the trial version as there was no harm in doing so. The preview feature took a rock off my shoulders. I’ve managed to recover all of my material. The fact that I recovered all my data makes me feel assured that if a mishap like this were to occur again I don’t have to be worried at all. I would most certainly recommend this to everyone who has lost data and are looking for a way to recover it.

I accidentally formatted the wrong… I accidentally formatted the wrong drive and was looking for a way to get my files back. After reading the reviews, I decided to experiment with the trial version of this diskinternals software and was completely impressed by its fast performance and ability to recover all types of files. After thinking about it for a few days, I finally invested in a license - despite the price, I have no regrets! The program is incredibly convenient and effective. I highly recommend this!

I bought the software some years ago I bought the software some years ago, and now I had a problem with lost photos. The staff at disk internals went all out to sort my problem. Thank you very much.

Absolute failure to resolve issue Absolute failure to resolve issue. The free scan showed the files to be recovered but after purchasing the product, I was informed that it would be an additional $699 for another product to save the files. Unable to get a refund of the initial purchase. Buyer Beware! 01/16/2020 Edit ..this a copy of what was communicated back to me regarding my issue: "Absolute failure to care about or resolve my concern." (Very good description of the current situation, my applause)