Prompt Resolution and Excellent Communication I want to thank Shawn M. Arcus and the SmartHost team for their quick resolution regarding a fund clearance issue with PayPal. Despite a delay, they proactively addressed the situation, manually updated the information, and ensured my funds were credited. Their responsiveness after my TrustPilot review was remarkable, showcasing their commitment to customer satisfaction. I appreciate the transparent communication and efforts put into resolving the matter promptly. I'm updating my review to reflect the positive experience and commend SmartHost for their dedication to customer support. Best regards,

Rude, old hardware, ancient hardware, bad service. Find another provider, rude, bad customer service, ultra slow hosting, did not refund. Our need was 8 servers for a client, and my boss bought 1 server for my work to test. Besides being under-powered and old old Ancient hardware from 12 yrs ago, the customer service was rude. Without using it, we cancelled on the Same day within 12 hrs, but they Refused to cancel or refund our service.

Average service, spammy, broken control panel. The control panel is botched: some links don't work, resetting password is broken. Tech support is prompt and knowledgeable. The VPS is average in performance, and more expensive than average. The only reason I contracted is that it was the only provider oferring the specific location I needed at the time. Location was more important than performance or cost for me at the time. The company loves to spam you, by trying to obtain your consent at every possible opportunity. There are reports of the mailing list being built from all past acquired businesses, which means you might receive their spam even if you are only a past customer of a business they acquired at some point. Very shady practice.

Good provider So far so good. Clear and fast delivery services.

Nothing to write about your guys is Nothing to waste time on his stupid review.