What a joke. Due to an horrendous oligopoly that internet service providers have, CenturyLink is our only option. We pay for 50mbps. Not once on a speed test did I achieve over 35mbps on a directly wired device. We called their customer "service" and were informed it was due to our non-CenturyLink-issued router. Okay, we'll believe you. Buy the new router, and did not experience any chance except for less consistent speeds, more "dead" periods, and random expensive charges for items we did not want. So, we call again and complain about our lack of speed, lack of internet at times, and our excessive charges. Hours of waiting, an expensive visit from one of their flakey service guys, and we still have the same problems. Don't even think about calling them if you want to wait less than 2 hours. We were once put on hold for upwards of 4 hours, which went into their closing time, so we were promptly hung-up on. It's just a sham. There is no competition, so this (profanity) company gets away with absolutely shoddy service at high profits. Overall, this company has high prices, NO customer service, unreliable speeds to a point it should be criminal, and FAKE REVIEWS! Check out all the 4-5 star reviews they have and take a look at the date. Notice they're all the same? Notice how they're all vague, and could be about any product? They spent their consumer's money to buy fake reviewers! What an absolute joke! This should be illegal.

ridiculous After being a loyal customer for about 10 years, my family bought new property and moved 3/4 of a mile from where we had our service, from a dirt road to a highway. When I contacted centurylink to have my existing service, a phone and Internet bundle, moved to my new address, I was told they would be unable to do so because Internet service was exhausted in my area and they were not allowing any new accounts. I didn't want a new account, I wanted to move a 10 year old account of over $100 a month less than a mile down the road. I talked to numerous reps and was told the same thing. Since my service had to be canceled I have had to up my cell data plan to accomodate my home business and my children's schooling. It would be nice if centurylink would try to address the lack of Internet availability issue in my area, because I know several people who would be interested in service.

Good site for Centurylink service info Centurylink Quote was helpful in making our family's internet decision. Now if Centurylink can now perform ...

Good solid service I've had centurylink a few times over the years and it has always been consistent and reliable. I've never had any issues with the service.

Good internet and great service The sales agent that I spoke with was very helpful and thorough. My service was set up quickly and my internet has been great so far.