Excellent hosting. After many years of hosting my domain name at Hostway, I'm absolutely satisfied about the service. Very good!

Our Church emails were with Spectrum… Our Church emails were with Spectrum (formerly Time Warner Business) for several years. When Spectrum decided to stop hosting they sent an email to that effect. Trying to deal with Spectrum was almost impossible because they insisted they did not host the mail. Find out they (while still TWC) had contracted with Mimecast for hosting. Mimecast wouldn't release records because their deal was with Time Warner Cable. Finally, a Hostway representative took the time (and a lot of it) to straighten out the mess and get all the MX records and addresses switched. Mail has worked flawlessly since then. We could not be more pleased.

They provided no help in solving the… They provided no help in solving the problem that my website was not accessible.

I am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.

Hostway treats me like I matter I've been using Hostway for more than a decade now. While I'm just a small (personal use) customer with a couple of domains and a handful of exchange accounts - it certainly feels like they treat me like a large corporate. Customer service is always helpful, and the service itself is fabulous.