Great product Great product. Great for night treatments without disturbing anyone around with loud noises. Easy to clean. Product came with good procedures to follow and they are easy to read. What helpful product to keep me comfortable while on my journey through recovery. Would highly recommend this to others.

The device does its job! The device does its job my neck and shoulder pain is much better! Just wish the operation instructions were easier to follow it’s too confusing to many modes and each mode is divided into 3 other modes I have to remember what A,B,AB are for!

I've ordered (#33663) Hypertrax… I've ordered (#33663) Hypertrax Multi-Functional Traction Device in February 2023. I used it for almost a year now with no change at all regarding neck stiffness, tension, soreness or flexibility. Also it is quite noisy so it is even hard to relax. I should have never bought it.

No more stiff neck I was waking up with a stiff, sore neck almost every morning. I tried different pillows, flipped the mattress, stretching, but nothing really helped. The Halifax device made a positive difference! I used it daily for a week and eventually tapered off to once per week. I feel close to normal again!

Item doesn't work as implied Item doesn't work as described. Requested refund. Silence. No response as of yet. But was asked to write review. UPDATE- I received the following message from Halipax: You are authorized to return your product for a refund only in a PRISTINE, LIKE BRAND NEW condition with proper packing, with no damages to the original box, no tapes or labels on the original box, and with no missing parts, Plastic protective wrapping, or any other components to the address below. Please be advised that all returns are subject to third-party inspection and a 25% restocking/disposal fee before the refund. (Condition Apply ). Halipax reserves the right to reject the refund if your returned item violates our policy. So, basically you CANNOT return it. The device ONLY heats/cools on the two plates in the front of your neck. No heat to the back of neck at all, only massage on cold stiff, muscles. Does not deliver on claims. In response to the rude, unprofessional company comment below: I did read the description and it is implied the back of the device provides heat. Even two of the pictures depict the ends of the massage knobs as red, same color as the heat plates in the picture......I looked again and I don’t see one way or the other, specifically that the back does or does not heat. Myself and my husband both were given the impression it provides heat based on the pictures, that is very poor advertisement, if not false. Then to top it off it can't be returned essentially based on your ridiculous rules. Thus 1 star review!