Great service always responsive and spot on Responsive and spot on service. Always a step ahead of my expectations.. great. One negative point though, sometimes a bit too much service - same message is sent multiple times.

Love my device Reading some of the unhappy customers prompted me to write this. The body is complex, particularly skeletal issues. The products may not help in all specific situations. Nothing will be a miracle cure or it would be all over the news. These products will ease muscle stiffness and spasm in the same way a good massage will. But there is a limit to any product like this. If you have severe skeletal issues, easing the muscles won't fix that. Ongoing use of some of the products will help relieve sone of the tension surrounding your issue. For me this tides me over in between physio appointments.. I'm not expecting a miracle cure. I've had my device for a year and it definitely helps my neck tension. Nice to see more products now including the beauty products. The under eye device might be my next purchase. As for returns etc... every company has a policy....

The tightening nob just broke today This was my mistake, I had given this product a 2-star review because the tightening nob had broken (which has been the only flaw, the product has really helped with my neck pain), but I had forgotten that it has a 1-year warrantee--again, my mistake not theirs. I'm going to submit a request for a replacement.

Shopping at and working with Halifax… Shopping at and working with Halifax has been easy and straightforward. They clearly have a customer focus approach and I’ve received one product with another on the way. The one I have already is top notch no problems whatsoever

No more stiff neck I was waking up with a stiff, sore neck almost every morning. I tried different pillows, flipped the mattress, stretching, but nothing really helped. The Halifax device made a positive difference! I used it daily for a week and eventually tapered off to once per week. I feel close to normal again!