James J Germani Sr.
GBThis company needs to do a RESET on the… This company needs to do a RESET on the service they provide to customers! I ordered teeth in Dec got my impressions processed and received teeth in Jan! the top fit but the bottom lays on top of the gum! I pay for insurance to as extra! i called left messages n emailed of which i have all copies of my attempt to contact these ppl and NOTHING!! NO RESPONSE! No instructions as to how to have the teeth tweaked or redo the impressions or lab that covers default for insurance your paying for!! I am about to stop payment and get my BANK involved AS THEY DO NOT SERVICE OR HAVE A COMPANY BASED for CONSUMER SERVICE! acct #20017792 a disappointment!
JohnSusie
GBAll I wanted for Christmas was my two… All I wanted for Christmas was my two front teeth.. and Resetsmile made that happen! My order was received in December and I had purchased the 2 year refresh and replace warranty (very glad I did and highly recommend for everyone if you’re clumsy like me and lose things easily) Well, I lost my device sure enough, I called Resetsmile and my order was placed the same day for FREE and a week later I had my device back in my hands again!!! Thank you To everyone at Resetsmile you really are changing lives
Joseph John
GBSmile repaired I found the process to be fairly easy. A couple of times it was hard to get someone on the phone. I just chalked it up to them being busy. My first impressions weren’t accepted no biggie you get plenty for another impression. My upper and lower teeth arrived yesterday and I am so happy. My wife says they look great and I feel confident. Odd feeling at first but it’s day two and I forget they’re in.
Sarah D.
GBExtremely happy! Extremely happy! I just had a single molar made. The fit is perfect and it looks fantastic! Also very satisfied with the speed of every step and the responsiveness of customer service. My ONE tiny complaint is that the gum color is noticably darker than my natural color. It’s a back molar so not very visible, but I do wish it was a more perfect match. Aside from that very minor issue, I could not be more thrilled! It’s also very comfortable, have only had it a few hours and I already almost forget it’s there… so glad I got it!
Tracy
GBNo Response... Still Waiting on Response/Confirmation This company is very, very, very slow to respond. I had to send multiple emails/messages to see about a refund on my credit card being charged, even after cancellation of order. Still waiting on a final response. Have talked with my credit card company to dispute charges. Be very wary out there!