Very simple which is not the norm Very simple which is not the norm! Thank you!

Victoria was wonderful in assisting me! -

Excellent Excellent service. Awesome team

Customer service- HUGE PROBLEM Very easy onboarding. It’s the service (lack of) afterwards that is terrible. You cannot get anyone on the phone- always directly to voicemail, and I never get a return call. If I do get an email response, it’s a 1 liner. It’s as if they are doing us a favor by carrying our policy, and they’d prefer not to be bothered once we signed up. Pretty frustrating.

Karen is always very friendly and… Karen is always very friendly and helpful. She replies to my emails in a timely manner and does whatever is needed in order to solve my problem or find an answer to my question.